Retail or brand
You sell products via your own physical stores
You run your business both through a physical store and an online shop
You’re running a pure e-commerce business (pop-up shops might occur once in a while)
Lagerhaus is an interior design chain, operating online and in 37 stores all over Sweden and Norway. They offer affordable items that uplifts the home /../Read case
You won’t find a better platform to increase customer loyalty in retail. And we say that with confidence because we’ve been focusing solely on building Voyado for the retailer. And where attention goes, energy flows – so to speak.
It’s important for us that Voyado is used by our customers – without you having to pay for consultants. That’s why we made this powerful platform super easy to implement and use. Plus, our customers say it’s really fun to use!
The reason we’re mentioning the true care and support we will give you as our customer – is because of the simple fact that it’s 100 % true. Our values are heavily grounded in taking care of our customers and make you shine.
Voyado is the hub of our CRM work, and it covers all of our needs for targeted communication. By integrating it with several of our other systems, we get a 360° customer view, and quickly see great opportunities to act on.Thomas Thorén - CRM Manager
For us, Voyado is the perfect combination of power and usability. Using internal resource, the platform gives us the ability to act on customer insights and successfully create great customer experiences.Pär Gancarz - CRM Manager
Voyado provides us with the in-depth knowledge of our existing members, enabling us to create better and more personalized content that improve the customer experiences. The system has a user-friendly UI and great automation possibilities which makes us able to do more with less efforts than before.Moa Strand - CMO
We went out looking for a platform to support our customer loyalty strategy. We did our due diligence and looked at many different CRM and marketing automation options. The reason we ended up with Voyado was much due to their retail experience and power combined with the platform's simplicity.Elin Ekvall - Commercial Director
My customers pay directly with each purchase
I do not provide subscription services
I want more than just an email tool
I need data, loyalty functions, and predictive scores too!
The majority of my business is B2C
Online and/or offline
I'm a brand retailer
Omni retail, e-commerce or physical store
I don't think so
I'm in B2B
CDP / CRM
This is the heart of Voyado. It’s where the customer data is collected and stored. Create segmented lists based on emails opened, transactions that have been made, earned bonuses, and much, much more. Read more
Based on data and results, you’ll get tailored insights reports. They’re already in the system when you set it up – ready to be filled with data and give you the insights you need to find lucrative business opportunities. Read more
It’s all about being relevant. Set up emails that will be sent automatically to your customers based on what kind of action they’re taking. Build the emails with super easy drag and drop functions and A/B test for ultimate results. Read more
AI & Predictions
Based on all of our AI-powered features, you’ll get prediction scores showing, for example, favorite brands, how long a customer stays loyal, and a prediction of a specific customer lifetime value – all for you to stay proactive and predict your customer’s next move. Read more
Save valuable time by setting up just one single email – that will appear differently in your customer’s inbox. You can choose to show certain parts of the email to females over the age of 30. Just to mention one segmentation. Read more
Think about what’s important for your business to reach customer loyalty. Do you want to hand out rewards, checks, levels of membership, or create gamification campaigns? Yep, you’ve got the options to work with these in Voyado. Read more