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Loyalty

Loyalty built into your customer data, not synced to it

A loyalty tool next to your email tool means two customer records and a sync in between. Voyado runs loyalty on the same profile as your email, your site, and your stores, so every purchase counts and every campaign is personalized.

Loyalty management

Know which member to reach, and what to offer

Reports tell you what happened. Voyado’s AI maps each customer’s lifecycle and recommends what to do next: a reward, a nudge, a message. It’s trained on retail data, so it knows the difference between a slow week and a sale hangover.

Identify & recruit shoppers in-store and online

Connect your stores and your ecommerce store to one profile, so every purchase counts and you recognize more of your shoppers.

What loyalty does when it runs on your customer data

150%
average customer loyalty increase
32%
average decline in marketing cost
84%
average upselling increase
From browsing to buying
Build campaigns around what customers want: from sales messages to rewards and offers made for them. All of it runs from the same tool you send email from.
Pop-ups and banners for sign-ups and consent collection.
OSM sign up
Campaigns tailored to customer segments and loyalty programs.
OSM loyalty tiers
Referral marketing to drive word-of-mouth and brand reach.
OSM referral
Display rewards and promotions to boost customer connections.
OSM rewards and promotions

Prove what loyalty is worth

Engagement, redemption, repeat purchases, retention, lifetime value – next to your campaign data, so you can see which activity moved which number.

Multiple campaigns delivered as one seamless customer journey

Pointshop image

Rewards members can redeem in store and online

Fill your points shop with rewards members want: charity donations, vouchers, experiences, limited-edition products, free gifts. Price them in points, tailor them by tier or segment, and choose where they can be redeemed – in store, online, or both.

test frame of POS

Activate loyalty at the POS

Staff see who the customer is and what status they have, and can offer relevant benefits at the point of sale. Voyado connects to your POS with prebuilt integrations, so you don’t need a custom build.

Show us your setup. We'll show you what changes.