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Voyado Engage

Grow your brand with customer loyalty

Customer loyalty is the core of retail success—and it stems from either rational or emotional factors. Retailers must be crafty storytellers, using data-driven insights to create engaging experiences. Shopping becomes an adventure, memberships offer exclusive perks, and promotions spark excitement. It's the perfect blend of strategy and creativity that wins hearts and keeps customers coming back for more.

Voyado is a leader in Loyalty Management on G2 Voyado is a leader in Loyalty Management on G2Voyado is a leader in Loyalty Management on G2

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Why you should have a customer loyalty program?

Investing in a customer loyalty program is not just about rewarding repeat purchases. It’s about building lasting relationships, driving customer satisfaction, making your audience become brand advocates—and ultimately, securing your position as a leader in the competitive world of retail. With the right strategy and tools in place, you can unlock the full potential of customer loyalty and pave the way for sustained growth and triumph.

  • Surprise and delight customers to increase sales and frequency
  • Get proactive and take action with AI-powered predictive scores and engagement metrics
  • Extend the marketing team with a community of customers
Voyado is a momentum leader in loyalty management

Voyado is a leader in Loyalty Management on G2 Voyado is a leader in Loyalty Management on G2Voyado is a leader in Loyalty Management on G2

Build and boost loyalty & retention with Voyado

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Customer analytics
Collect and analyze data related to average purchase, average receipt, frequency of visits, and frequency of purchases.
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Customized rewards
Let customers collect points that convert into rewards, offering an easy and effective way to earn loyalty.
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Gamification
Engage your customers with smart interactions and fun challenges. Gamify flexible journeys and send your customers on quests to collect stamps or share reviews.
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Membership levels
Whether your membership hierarchy spans from bronze to gold, or you opt to differentiate tiers through distinct avatars—every member can receive tailored treatment.

How loyalty & retention can benefit brands

150%
average customer loyalty increase
32%
average decline in marketing cost
84%
average upselling increase
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”Member sales have increased from 10% to 60% after introducing the reward program, and on average, loyalty members shop for 35% more than non-members.”

Øyvind Krohn, General Manager at Hageland

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Analyze your customer loyalty with Voyado

Can you analyze customer loyalty? It’s super easy when you can see all this in Voyado:

  • Contact base growth and quality
  • Average purchase & receipt value, visit & purchase frequency
  • Who shops where – store, online, or both?
  • Open rates, clicks, responses, plus additional sales
  • Customer lifetime value (CLV)

Curious about loyalty & retention?

See more features

Inspiring guides

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How do you prepare for the return rush in January? In this webinar, you will learn how to prepare for the anticipated return rush and the upcoming year filled with returns by listening to the industry expert Markus Nordlund, Head of Sales from Easycom, and Ted Bergner, CTO from the Nordic outerwear retailer Stellar Equipment.
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