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Voyado Engage

Grow your business with loyalty & retention

Voyado has been refining our loyalty offering since the beginning, the platform is built on decades of expertise on loyalty in retail. We love nothing more than helping our customers boost customer retention with a brilliant loyalty program.

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Why focus on customer loyalty?

It’s no secret that it’s more cost-effective to keep existing customers than to attract and acquire new ones. In fact, acquiring a new customer is five times more expensive than retaining an existing one, so focussing on customer retention with a loyalty program can really pay off.

  • Better use of marketing budget than acquiring new customers
  • Improve customer relations
  • Increase up-selling and cross-selling

How the loyalty & retention platform works

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Average purchase, average receipt, frequency of visits, and frequency of purchases.
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Customized rewards
Letting customers collect points that convert into rewards is an easy and effective way to earn loyalty.
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Get your customers collect stamps with a digital stamp card! This way of rewarding customers never gets old.
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Membership levels
Whether you call your levels rising star or legend or you create different avatars for levels of memberships – all members can be treated differently.

How loyalty & retention can benefit brands

average customer loyalty increase
average decline in marketing cost
average upselling increase
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”Member sales have increased from 10% to 60% after introducing the reward program, and on average, loyalty members shop for 35% more than non-members.”

Øyvind Krohn, General Manager at Hageland

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Analyze your customer loyalty with Voyado

Can you analyze customer loyalty? It’s super easy when you can see all this in Voyado:

  • Contact base growth and quality
  • Average purchase & receipt value, visit & purchase frequency
  • Who shops where – store, online, or both?
  • Open rates, clicks, responses, plus additional sales
  • Customer lifetime value (CLV)

Curious about loyalty & retention?

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