With Voyado, H&M gained the ability to incorporate a much richer set of signals into search and ranking, including:
The agentic OS for retail
One shared retail context that connects shopper intent to every customer interaction, from first visit to repeat purchase.
Your site, stores and customer touch points fueled by retail-specific intelligence and agentic reasoning – consolidated in a single system.
Help shoppers find exactly what they’re looking for with AI-powered search and navigation that understands intent, product context, and business priorities in every moment.
Serve spot-on product recommendations based on shopper intent, product performance, and retail context. Turning inspiration into higher conversion and basket size.
Create highly relevant emails powered by real-time customer data, AI-driven content, and automated journeys that adapt to each shopper’s behavior. At scale and across markets.
Reach customers instantly with timely, personalized messages that cut through the noise. From order updates to offers that drive immediate action and store or online visits.
Guide shoppers in real time with personalized messages across the site. From nudges and reminders to offers and content that increase conversion without disrupting the experience.
By syncing real-time customer segments to channels like Meta, Google and TikTok, you can create high-performing lookalike audiences and precision re-targeting.
Connect insights to the physical store with personalized offers, loyalty interactions, and recommendations that make every visit feel relevant and rewarding.
Keep your brand top of mind by delivering loyalty cards, offers, and rewards directly to customers’ mobile wallets. Always accessible, always up to date.
Integrate Voyado with your existing tech stack. Use one of our pre-built integrations or connect through our open APIs.
See the potential impact on your business of using Voyado to:
Book a walkthrough with a member of our team to talk through your current set up, challenges and the additional value Voyado can drive for your business.
