The Voyado Index 2020 – How your customers shop is finally here! In this second annual report we dive into data from five million customers to find out how spending differs between gender, ages, industries and more.
Voyado creates customer loyalty
We make brands tricky to ghost.
Read moreWhen customers fall in love with your brand – that’s customer loyalty
To give your customers the best, most relevant experience, you need to get to know them. And there is only one way to do it – through customer data. Voyado gives you the data, the insights, and the tools you need to communicate with pure preciseness.
Want to know more about why Voyado is the best platform for retailers looking to grow their business?
75 million
end-customers are reached through Voyado
The 2020 Voyado Index is here
Here’s why our customers chose Voyado
Tailored for retail
You won’t find a better platform to increase customer loyalty in retail. And we say that with confidence because we’ve been focusing solely on building Voyado for the retailer. And where attention goes, energy flows – so to speak.
Easy and fun to use
It’s important for us that Voyado is used by our customers – without you having to pay for consultants. That’s why we made this powerful platform super easy to use and implement. Plus, our customers say it’s really fun to use!
The care and support
The reason we’re mentioning the true care and support we will give you as our customer – is because of the simple fact that it’s 100 % true. Our values are heavily grounded in taking care of our customers and make you shine.
Find out if we're a match!
Drag the card in the direction that best fits your situation or business.
My customers pay directly with each purchase
I do not provide subscription services
I want more than just an email tool
I need data, loyalty functions, and predictive scores too!
The majority of my business is B2C
Online and/or offline
I'm a brand retailer
Omni retail, e-commerce or physical store
Yes
they do
No
they don't
Yes
I do
No
I don't think so
Yes
it is
No
I'm in B2B
Yes
I am
No
I'm not
Not a perfect match – yet
Ah, dangit. We might not be the best match right now! We say this because we don’t want to offer Voyado to anyone who won’t get the most out of using the platform. But we’re not fortune-tellers so we might be wrong. If you want to talk to us, we would love to! Book a demo or find contact options on the ”stay in touch” page.
And before you go
Check out our latest blog posts to your right. They’re filled with goodies you might like!
10 examples of Marketing Automation
Blog 4 min read Automation
6 ways to reduce returns
Blog 4 min read Customer Loyalty
8 boxes to check before choosing your customer loyalty platform
Blog 4 min read Customer Loyalty
It's a match!
Would you look at that! Is this the part where we ask “how you doin’”?
No, but honestly – whenever there’s a match of any kind, isn’t it fair to look beyond the surface before you discard? Look beyond Voyado’s surface to see the versatility of the platform by booking a demo to your right!
Book a free demo
One platform – with the power of seven
We want you to know that when you’re using Voyado as your customer loyalty platform, you will find yourself in a world of possibilities. Seven areas of possibilities to be precise.
CDP / CRM
This is the heart of Voyado. It’s where the customer data is collected and stored. Create segmented lists based on emails opened, transactions that have been made, earned bonuses, and much, much more.
Insights
Based on data and results, you’ll get tailored insights reports. They’re already in the system when you set it up – ready to be filled with data and give you the insights you need to find lucrative business opportunities.
Marketing automation
It’s all about being relevant. Set up emails that will be sent automatically to your customers based on what kind of action they’re taking. Build the emails with super easy drag and drop functions and A/B test for ultimate results.
AI & Predictions
Based on all of our AI-powered features, you’ll get prediction scores showing, for example, favorite brands, how long a customer stays loyal, and a prediction of a specific customer lifetime value – all for you to stay proactive and predict your customer’s next move.
Campaigns
Save valuable time by setting up just one single email – that will appear differently in your customer’s inbox. You can choose to show certain parts of the email to females over the age of 30. Just to mention one segmentation.
Loyalty
Think about what’s important for your business to reach customer loyalty. Do you want to hand out rewards, checks, levels of membership, or create gamification campaigns? Yep, you’ve got the options to work with these in Voyado.
Happy Customers
49%
increase in online spend by men during the pandemic
The pandemic’s impact on retail
Media has painted a black picture of how the ongoing Covid 19 pandemic is affecting retail. But what can we learn from the actual numbers?
We’ve decided to analyze our extensive base of customer data to get to the bottom of how it’s actually going.
Things you will read about in this report are:
- The economical impact on retail
- How men and women have responded differently
- Age plays a huge role in recent changes
- Have returns gone up or down?
Did anyone ask for a weekly dose of insights, news, and events?
Customer simplicity for the win
If there’s one thing we are passionate about – it’s the simplicity we want to provide our customers. That’s why we have teamed up with several different brilliant partners. All in order to make implementation and daily life easier for our customers. And our partners sure deserve a spot on our home page! Here they are.
For more than 20 years Askås have delivered its versatile, scalable and powerful e-commerce platform. Choose Askås – today and with the future in sight!
Carismar is an e-commerce platform and e-commerce agency that helps companies focus on their brand building. Carismar offers a cloud-based ecosystem that includes PIM, CMS, WMS & BI.
Empowering others. Our mission is to empower every person and organization on the planet to achieve more.
Episerver combine best-in-class content management, commerce and intuitive data and personalization solutions.
B3 Consulting Group is one of Sweden’s fastest growing consultancy companies with senior consultants within IT and Management.
With a combination of award-winning e-commerce solutions and strategic advisory services, we help our customers become leaders in modern commerce.
Grebban is a branding & e-commerce agency for ambitious B2C brands.
XSARUS is seen as an ambitious supplier active in domains of Omnichannel E-commerce, Product Information Management, Business Intelligence and Marketing Automation.
