The Voyado Index 2020 – How your customers shop is finally here! In this second annual report we dive into data from five million customers to find out how spending differs between gender, ages, industries and more.
Tailored for retail
You won’t find a better platform to increase customer loyalty in retail. And we say that with confidence because we’ve been focusing solely on building Voyado for the retailer. And where attention goes, energy flows – so to speak.
Easy and fun to use
It’s important for us that Voyado is used by our customers – without you having to pay for consultants. That’s why we made this powerful platform super easy to use and implement. Plus, our customers say it’s really fun to use!
The care and support
The reason we’re mentioning the true care and support we will give you as our customer – is because of the simple fact that it’s 100 % true. Our values are heavily grounded in taking care of our customers and make you shine.
My customers pay directly with each purchase
I do not provide subscription services
I want more than just an email tool
I need data, loyalty functions, and predictive scores too!
The majority of my business is B2C
Online and/or offline
I'm a brand retailer
Omni retail, e-commerce or physical store
I don't think so
I'm in B2B
CDP / CRM
This is the heart of Voyado. It’s where the customer data is collected and stored. Create segmented lists based on emails opened, transactions that have been made, earned bonuses, and much, much more.
Based on data and results, you’ll get tailored insights reports. They’re already in the system when you set it up – ready to be filled with data and give you the insights you need to find lucrative business opportunities.
It’s all about being relevant. Set up emails that will be sent automatically to your customers based on what kind of action they’re taking. Build the emails with super easy drag and drop functions and A/B test for ultimate results.
AI & Predictions
Based on all of our AI-powered features, you’ll get prediction scores showing, for example, favorite brands, how long a customer stays loyal, and a prediction of a specific customer lifetime value – all for you to stay proactive and predict your customer’s next move.
Save valuable time by setting up just one single email – that will appear differently in your customer’s inbox. You can choose to show certain parts of the email to females over the age of 30. Just to mention one segmentation.
Think about what’s important for your business to reach customer loyalty. Do you want to hand out rewards, checks, levels of membership, or create gamification campaigns? Yep, you’ve got the options to work with these in Voyado.
Media has painted a black picture of how the ongoing Covid 19 pandemic is affecting retail. But what can we learn from the actual numbers?
We’ve decided to analyze our extensive base of customer data to get to the bottom of how it’s actually going.
Things you will read about in this report are:
- The economical impact on retail
- How men and women have responded differently
- Age plays a huge role in recent changes
- Have returns gone up or down?
For more than 20 years Askås have delivered its versatile, scalable and powerful e-commerce platform. Choose Askås – today and with the future in sight!
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