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Drive sustainable behaviors with Voyado

Nudging consumers to make conscious choices and understanding their perspective is crucial for retailers striving to make their business more sustainable. With Voyado, you have all the features to create experiences that drive change.

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Focus on customer journeys in retail transformation

With endless options and choices, consumers will inherently lean towards what is easy and smooth. Creating customer journeys and removing obstacles in making more sustainable choices is not only the right thing to do—it’s also a sustainable solution for the business.

  • Make it easy to understand product choices

  • Provide great care and repair information

  • Supporting a pre-loved strategy

  • Building loyalty and rewarding sustainable choices

Build sustainable customer journeys with Voyado

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Review interactions
Create compelling reasons for customers to share their own product experiences, provide great information, and capture the interactions.
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Pre-loved journeys
Track customer interactions in your pre-loved program and automate the customer journeys to remove obstacles.
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Challenge customers
Gamify journeys with checkpoints rewarding the behaviors you want to see.
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Rewards more sustainable choices
Let customers collect points that convert into rewards is an easy and effective way to earn loyalty and impact behaviors.
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Product care and repair
Provide great care and repair content as searchable pages on your e-commerce site and send to customers in triggered automation flows post-purchase.
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Manage demand with Back-in-stock
Avoid overstocking and gain insights into actual demand with smart back-in-stock journeys.
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Product choices
Help customers make great choices by offering a world-class search experience and always making it possible to find the right products.
Sustainability in Voyado

Unified customer experiences feed the entire value chain

With Voyado’s CXP, you can unify experiences and journeys across all channels. It provides you with valuable insights into consumer preferences as you bring products to market and beyond the initial sales interaction. These customer insights are instrumental in closing the loop and guiding and enhancing your entire value chain, from sourcing to recycling.

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Reward customers who engage in your community

Leverage your existing customers and bring them along as you transform your business to support a more sustainable future. Create captivating experiences and expand your loyalty program to endorse initiatives that promote meaningful change. Utilize rewards where they matter and introduce enjoyable and stimulating challenges to drive engagement.

Curious about more loyalty and retention?

See more features

Inspiring guides

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Report: Swedish consumers & sustainability 2024
New study: Consumer thoughts on sustainability. Understanding shoppers’ attitudes toward sustainability is crucial for every retailer today. So, what does the latest research reveal?
New study: Consumer thoughts on sustainability. Understanding shoppers’ attitudes toward sustainability is crucial for every retailer today. So, what does the latest research reveal?
Read more
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On demand webinar: How to prepare for the return rush in January
How do you prepare for the return rush in January? In this webinar, you will learn how to prepare for the anticipated return rush and the upcoming year filled with returns by listening to the industry expert Markus Nordlund, Head of Sales from Easycom, and Ted Bergner, CTO from the Nordic outerwear retailer Stellar Equipment.
How do you prepare for the return rush in January? In this webinar, you will learn how to prepare for the anticipated return rush and the upcoming year filled with returns by listening to the industry expert Markus Nordlund, Head of Sales from Easycom, and Ted Bergner, CTO from the Nordic outerwear retailer Stellar Equipment.
Read more
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On demand webinar: The state of the new abnormal
Tune in to this webinar where we dive into today's retail and e-commerce scene where it's clear that there's no such thing called "business as usual". We have entered a state of a new abnormal.
Tune in to this webinar where we dive into today's retail and e-commerce scene where it's clear that there's no such thing called "business as usual". We have entered a state of a new abnormal.
Read more