Grow your brand with customer loyalty

Customer loyalty is the core of retail success—and it stems from either rational or emotional factors. Crafty retailers use data to turn shopping into an adventure, memberships offer exclusive perks, and promotions spark excitement. It’s the perfect blend of strategy and creativity that wins hearts and keeps customers coming back for more.
 
Voyado is a leader in Marketing Automation on G2Voyado is a leader in Marketing Automation on G2Voyado is a leader in Marketing Automation on G2

Loyalty retention
Loyalty retention 1

Why you should have a customer loyalty program?

You use loyalty strategies to pave the way for sustained growth and triumph. Investing in a customer loyalty program is not just about rewarding repeat purchases. Using a broad set of tools and tactics at hand you can build lasting relationships, drive customer satisfaction, making your audience become brand advocates—and ultimately, securing your position as a leader in the competitive world of retail.

  • Use incentives and gamification to grow engagement
  • Design sleek customer journeys and fuel a sense of community
  • Surprise and delight customers to increase sales and frequency

Voyado is a Leader in loyalty management

Voyado is a leader in Marketing Automation on G2Voyado is a leader in Marketing Automation on G2Voyado is a leader in Marketing Automation on G2

Drive customer loyalty with Voyado

customer_analytics
Customer analytics
Collect and analyze data related to average purchase, average receipt, frequency of visits, and frequency of purchases.
Customized_rewards
Customized rewards
Let customers collect points that convert into rewards, offering an easy and effective way to earn loyalty.
gamification
Gamification
Engage your customers with smart interactions and fun challenges. Gamify flexible journeys and send your customers on quests to collect stamps or share reviews.
membership_levels
Membership levels
Whether your membership hierarchy spans from bronze to gold, or you opt to differentiate tiers through distinct avatars—every member can receive tailored treatment.

What loyalty management can do for brands

150%
average customer loyalty increase
32%
average decline in marketing cost
84%
average upselling increase
Loyalty retention 2

Impactful loyalty with Voyado

How do you know if your customer loyalty program is having an impact? It’s super easy when you can see all this in Voyado:

  • Contact base growth and quality
  • Average purchase & receipt value, visit & purchase frequency
  • Who shops where – store, online, or both?
  • Open rates, clicks, responses, plus additional sales
  • Customer lifetime value (CLV)

Curious about loyalty management?

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