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Voyado Engage

Grow your brand with customer loyalty

Customer loyalty is the core of retail success—and it stems from either rational or emotional factors. Retailers must be crafty storytellers, using data-driven insights to create engaging experiences. Shopping becomes an adventure, memberships offer exclusive perks, and promotions spark excitement. It's the perfect blend of strategy and creativity that wins hearts and keeps customers coming back for more.

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Why you should have a customer loyalty program?

Investing in a customer loyalty program is not just about rewarding repeat purchases. It’s about building lasting relationships, driving customer satisfaction, making your audience become brand advocates—and ultimately, securing your position as a leader in the competitive world of retail. With the right strategy and tools in place, you can unlock the full potential of customer loyalty and pave the way for sustained growth and triumph.

  • Surprise and delight customers to increase sales and frequency
  • Get proactive and take action with AI-powered predictive scores and engagement metrics
  • Extend the marketing team with a community of customers

Build and boost loyalty & retentionwith Voyado

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Customer analytics
Collect and analyze data related to average purchase, average receipt, frequency of visits, and frequency of purchases.
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Customized rewards
Let customers collect points that convert into rewards, offering an easy and effective way to earn loyalty.
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Gamification
Engage your customers with smart interactions and fun challenges. Gamify flexible journeys and send your customers on quests to collect stamps or share reviews.
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Membership levels
Whether your membership hierarchy spans from bronze to gold, or you opt to differentiate tiers through distinct avatars—every member can receive tailored treatment.

How loyalty & retention can benefit brands

150%
average customer loyalty increase
32%
average decline in marketing cost
84%
average upselling increase
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”Member sales have increased from 10% to 60% after introducing the reward program, and on average, loyalty members shop for 35% more than non-members.”

Øyvind Krohn, General Manager at Hageland

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Analyze your customer loyalty with Voyado

Can you analyze customer loyalty? It’s super easy when you can see all this in Voyado:

  • Contact base growth and quality
  • Average purchase & receipt value, visit & purchase frequency
  • Who shops where – store, online, or both?
  • Open rates, clicks, responses, plus additional sales
  • Customer lifetime value (CLV)

Curious about loyalty & retention?

See more features

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