Make your customers come back for more

Customer loyalty is the core of retail success—and it stems from either rational or emotional factors. Crafty retailers use data to turn shopping into an adventure, memberships offer exclusive perks, and promotions spark excitement. It’s the perfect blend of strategy and creativity that wins hearts and keeps customers coming back for more.

Understand what makes an impact on your customers

Understanding the success of your loyalty program is effortless with our insights. Track key metrics like contact base growth, purchase behaviors and customer engagement across channels. Analyze customer lifetime value (CLV), purchase frequency, and additional sales generated to ensure your program delivers meaningful results.

Monitor contact base growth, quality, and purchase behavior.
Gain insights into customer engagement, including open rates and clicks.
Measure Customer Lifetime Value (CLV) to track long-term program impact.

Long-term loyalty with tiers

Build a sustainable and engaging loyalty program by implementing tiered rewards. Tiers encourage customers to stay engaged over time, unlocking greater benefits as they move up levels. This not only boosts retention but also drives higher spending and long-term loyalty by giving customers clear incentives to keep coming back.

Motivate customers with tiered rewards that grow as they advance.
Encourage long-term engagement and repeated purchases.
Strengthen loyalty by rewarding your most valuable customers.

Nudge customers with challenges and achievements

Make loyalty fun and engaging by gamifying the customer journey. Offer rewards, challenges, and achievements to keep customers motivated. This approach boosts retention, strengthens brand loyalty, and encourages repeat purchases through an enjoyable and interactive experience.

Increase customer engagement with rewards and challenges.
Boost retention by making loyalty programs interactive and fun.
Encourage repeat purchases through gamified incentives.

Voyado is a Leader in loyalty management

We know retail by heart

Customer analytics

Collect and analyze data related to average purchase, average receipt, frequency of visits, and frequency of purchases.

Customized rewards

Let customers collect points that convert into rewards, offering an easy and effective way to earn loyalty.

Gamification

Engage your customers with smart interactions and fun challenges. Gamify flexible journeys and send your customers on quests to collect stamps or share reviews.

Membership levels

Whether your membership hierarchy spans from bronze to gold, or you opt to differentiate tiers through distinct avatars—every member can receive tailored treatment.