Customer experience cloud for retail

Wow your customers in-store and online

Voyado combines Customer Engagement, AI-driven Product Discovery and Retail Media to help retailers enhance customer experiences and increase revenue across channels.

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Rated 4.7/5 on G2

Customized experiences for every shopper

Unified customer data turns every interaction into a shining opportunity. With the Voyado customer experience platform, your brand can tap into AI to present the perfect products to the right shoppers, wherever they engage.

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Loved by 400+ retail brands

Omnichannel customer engagement

Customer intelligence and insights
AI-assisted targeting and tactics
Automations and ready-to-use triggers
Loyalty and reward management

Engage your audience like never before. With actionable first-party data, you can market smarter to win new customers, re-engage existing ones, and build lasting loyalty.

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E-commerce search and merchandising

Personalized site search
Automated merchandising with endless optimization
Product recommendations

Elevate the shopping experience for each customer, every time and in real-time. With AI-powered product discovery, online shoppers will be connected to products they’ll love, all in the blink of an eye.

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What you can expect

109%

increase in full-price shoppers
By Malene Birger

25%

increased online sales
MQ Marqet

27%

increased online conversion
Dormy

“Voyado has been a reliable and stable partner for many years, helping us elevate the online shopping experience across our geographies and brands.“

We’ve analyzed the shopping behavior in the Nordics, UK, Germany and Netherlands. Let the insights guide in shaping your retail strategies around distribution, customer communication and return policies, and make 2025 your best year yet!