We understand that buying furniture isn’t like grabbing a coffee—it’s a big decision, often made across multiple visits, devices, and family discussions. Voyado’s customer experience platform helps you connect with customers, build lasting relationships, and make shopping for furniture effortless.
A customer experience platform that understands your customers’ buying behaviors and has intelligent support for your products. Voyado helps you engage customers across all channels, ensuring a seamless journey from browsing to purchase. Build long-term relationships with personalized interactions, and unify in-store and online experiences for a connected journey.
Customers want furniture that fits their style, space, and life—and you can help them find it effortlessly. With smart segmentation, you can make every interaction feel tailor-made. Deliver personalized content based on browsing and purchase history, recommend the right products at the right time, and enhance the customer journey with tailored messaging.
The relationship doesn’t end at checkout! In furniture shopping, many times, it only means that an order is placed. The shipment and delivery will happen later, and you must manage order and transaction communication carefully. Help customers stay excited while waiting and guide them on caring for their new furniture once it has arrived. Keeping them engaged for the long haul.
The Voyado customer experience cloud includes all the features you need to create personalized one-to-one communication with your end-customers.
Voyado Engage 
Voyado Elevate 
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