Voyado pricing has two parts: a fixed platform fee and a usage-based fee that scales with your business. This applies across our two products, allowing you to tailor the setup to your specific needs. No fixed tiers or one-size-fits-all packages. We build the right setup around your goals. Talk to our team and we’ll put together a clear proposal.
Customer Engagement
Key Features:
Every interaction, channel, and purchase in one profile. Segment by behavior, CLV, purchase history, and more to reach exactly the right person at exactly the right moment.
Campaigns that trigger, adapt, and optimize based on what shoppers actually do. Powered by Bonnie, Voyado’s retail-trained AI, across email, SMS, and every channel you run.
Points, incentives, and gamified challenges built into your CRM and not integrated from a third-party tool. Loyalty data flows directly into every campaign and customer profile.
Online and in-store data unified in one place. Your campaigns reflect how customers actually shop and not just what they do when they’re browsing from home.
CLV, churn risk, RFM, and revenue attribution in clean dashboards. A clear line between your marketing activities and business outcomes — not just open rates.
"Voyado provided us with the perfect all-in-one solution"
Product Discovery
Key Features:
Search that understands your catalog the way a merchandiser does. Typo tolerance, synonym handling, color and image detection. Personalized results for every shopper.
The right product, in front of the right shopper, at the right moment. Upsell, alternatives, and “style with” suggestions that are adjustable to your merchandising rules.
Product placement that acts on trend signals, lifecycle data, and performance automatically. Your team sets the strategy. AI handles the execution.
Personalization that follows shoppers beyond search to product pages, cart, email, and every touchpoint in between.
Search performance, click-through, zero-result rates, and revenue impact in dashboards built for merchandisers and e-com teams, not data analysts.
"We can basically just lean back and watch how the Voyado algorithms and automation ensure that the best-selling products instantly receive the highest ranking after setting it up."
When Customer Engagement and Product Discovery share data, the shopper browsing your site and the customer in your CRM are finally the same person. Campaigns get sharper. Recommendations get smarter. CLV grows faster.
Voyado is a SaaS subscription, and we don’t publish fixed list prices.The right setup depends on your business. Pricing is based on the products you adopt, the scale of your operation, and the markets you serve. Contact our team and we’ll put together a tailored proposal. You’ll always know what you’re paying for and why.
You can start with whichever product fits your most immediate need. Many retailers begin with Customer Engagement to unify their CRM, loyalty, and campaigns. Others start with Product Discovery to lift on-site conversion. Each product is best-of-breed on its own and significantly more powerful when they share the same data layer. Most customers expand over time as they see results compound.
Voyado is purpose-built for mid-market and enterprise omnichannel retailers. Typically brands with significant e-commerce volume, physical stores, and ambitions to grow across markets. We work with 500+ retail brands across 100 markets, including H&M Group, Kicks, Björn Borg, and Nudie Jeans. If you’re outgrowing generic tools or managing loyalty and CRM at scale, you’re likely a strong fit.
Most platforms are built for every industry and adapted for retail. Voyado is built only for retail. Every AI model, data structure, and feature is designed around how retailers actually operate: seasonal campaigns, SKU-level product data, loyalty mechanics, and omnichannel complexity. Our AI agent, Bonnie, is trained on real retail consumer behavior, not a generic model repurposed for e-commerce. That difference shows up in the results.
Implementation timelines depend on your setup and the products you adopt, but most customers see value in weeks rather than months. Voyado integrates with the tools you already use; major e-commerce platforms, POS systems, payment providers, and ad channels including Meta, Google, and TikTok. Our onboarding team and certified implementation partners are with you from day one.
In Voyado, you’ll find Bonnie AI, an retail-trained agent thats embedded directly into the platform and connected to purchase, in-store, and loyalty data. It uses real-time behavioral signals to identify and execute next-best actions across marketing, CRM, and loyalty workflows.
By operating within your existing data, context, and business logic, Bonnie ensures that insights and recommendations are based on actual customer behavior. Not generic models. This enables more relevant interactions, improved efficiency, and stronger customer lifetime value across the entire customer journey.
Yes. Voyado connects with the tools retailers already rely on; e-commerce platforms, POS systems, ad channels, and more. You can explore our full integration ecosystem at connect.voyado.com. During discovery, our team will assess your current stack to make sure everything connects cleanly before you sign anything.
The best way to find out is a conversation with one of our retail specialists. We’ll look at your current setup, your goals, and show you how retailers similar to yours are using Voyado today. No pressure, no generic demo, just a straight answer on whether it’s the right fit.
See how retailers like yours use AI-powered customer engagement, product discovery, and loyalty to grow revenue — tailored to your business, not a generic walkthrough.
