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Priced for retail.
Not everyone.

Voyado pricing has two parts: a fixed platform fee and a usage-based fee that scales with your business. This applies across our two products, allowing you to tailor the setup to your specific needs. No fixed tiers or one-size-fits-all packages. We build the right setup around your goals. Talk to our team and we’ll put together a clear proposal.

Our products

Customer Engagement

How it's priced
Fixed platform fee plus volume-based pricing for email, SMS, and other channels. Our customers see an average 8% increase in purchase frequency.
users
Agentic omnichannel marketing
file-search
Multi-market efficiency
halloween-spellbook
Native loyalty that grows CLV
Talk to sales

Key Features:

Unified customer profiles

Every interaction, channel, and purchase in one profile. Segment by behavior, CLV, purchase history, and more to reach exactly the right person at exactly the right moment.

Agentic campaign automation

Campaigns that trigger, adapt, and optimize based on what shoppers actually do. Powered by Bonnie, Voyado’s retail-trained AI, across email, SMS, and every channel you run.

Native loyalty management

Points, incentives, and gamified challenges built into your CRM and not integrated from a third-party tool. Loyalty data flows directly into every campaign and customer profile.

Omnichannel and in-store

Online and in-store data unified in one place. Your campaigns reflect how customers actually shop and not just what they do when they’re browsing from home.

Insights and reports

CLV, churn risk, RFM, and revenue attribution in clean dashboards. A clear line between your marketing activities and business outcomes — not just open rates.

Dille-Kamille_logo

"Voyado provided us with the perfect all-in-one solution"

Carlijn Masteling, Online Content Marketer at Dille & Kamille.

Product Discovery

How it's priced
Fixed platform fee plus volume-based pricing (monthly sessions and catalog size). Our customers see an average 15–20% conversion uplift.
users
Retail-trained AI search
file-search
Relevance and personalization
halloween-spellbook
Automated merchandising
Talk to sales

Key Features:

Retail-native search

Search that understands your catalog the way a merchandiser does. Typo tolerance, synonym handling, color and image detection. Personalized results for every shopper.

AI recommendations

The right product, in front of the right shopper, at the right moment. Upsell, alternatives, and “style with” suggestions that are adjustable to your merchandising rules.

Algorithmic merchandising

Product placement that acts on trend signals, lifecycle data, and performance automatically. Your team sets the strategy. AI handles the execution.

Connected recommendations

Personalization that follows shoppers beyond search to product pages, cart, email, and every touchpoint in between.

 

Insights and reports

Search performance, click-through, zero-result rates, and revenue impact in dashboards built for merchandisers and e-com teams, not data analysts.

case logo mq

"We can basically just lean back and watch how the Voyado algorithms and automation ensure that the best-selling products instantly receive the highest ranking after setting it up."

Petter Forsman, Digital Visual Merchandiser & Art Director at MQ

Start with one. Both is where results compound.

When Customer Engagement and Product Discovery share data, the shopper browsing your site and the customer in your CRM are finally the same person. Campaigns get sharper. Recommendations get smarter. CLV grows faster.

Outcomes that came after retailers said yes:

+109%
full-price shoppers
By Malene Birger
+27%
online conversion
Dormy
+25%
online sales
MQ Market
+23.9%
conversion rate
Kronans Apotek

Any doubts?
We're here to help

How does Voyado pricing work?

Voyado is a SaaS subscription, and we don’t publish fixed list prices. The right setup depends on your business. Pricing is based on the products you adopt, the scale of your operation, and the markets you serve. Contact our team and we’ll put together a tailored proposal. You’ll always know what you’re paying for and why.

Do I need to buy the full OS or can I start with one product?

The power of Voyado’s agentic OS for retail is that it combines context, agentic reasoning, product discovery, customer engagement and a customer experience layer.

You can start with whichever product fits your most immediate need. Voyado Product Discovery lifts on-site conversion. Voyado Customer Engagement unifies their CRM, loyalty, and campaigns.

Each product is best-of-breed on its own and significantly more powerful when they share the same data layer. Most customers expand over time as they see results compound.

What size of retailer is Voyado built for?

Voyado is purpose-built for mid-market and enterprise retailers.

We’re the best fit for retailers with significant e-commerce volume, physical stores, and ambitions to grow across markets.

We work with 500+ retail brands across 100 markets, including H&M Group, Pour Moi, Outnorth, and Nudie Jeans.

How is Voyado different from other CRM and search platforms?

Most products are built for every industry and adapted for retail. Voyado is built only for retail.

Every AI model, data structure, and feature is designed around how retailers actually operate: seasonal campaigns, SKU-level product data, loyalty mechanics, and omnichannel complexity. Our AI agent, Bonnie, is trained on real retail consumer behavior, not a generic model repurposed for e-commerce. That difference shows up in the results.

How long does it take to get up and running?

Implementation timelines depend on your setup and the products you adopt, but most customers see value in weeks rather than months. Voyado integrates with the tools you already use; major e-commerce platforms, POS systems, payment providers, and ad channels including Meta, Google, and TikTok. Our onboarding team and certified implementation partners are with you from day one.

Does Voyado integrate with my existing tech stack?

Yes. Voyado connects with the tools retailers already rely on; e-commerce platforms, POS systems, ad channels, and more. You can explore our full integration ecosystem at connect.voyado.com. During discovery, our team will assess your current stack to make sure everything connects cleanly before you sign anything.

How do I know if Voyado is right for us?

The best way to find out is a conversation with one of our retail specialists. We’ll look at your current setup, your goals, and show you how retailers similar to yours are using Voyado today. No pressure, no generic demo, just a straight answer on whether it’s the right fit.