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Personalized experiences across all touch points

A customer data platform that unifies personal journeys across all channels: online, as well as offline.

Omnichannel
Omnichannel-1

Know who’s in front of you

Make your loyalty program a natural part of the in-store shopping experience. By helping your staff know who is in front of them, they can make better recommendations and ensure the customer remembers and value their perks and benefits.

      • Increase recruitment and customer engagement
      • Train you staff to engage customers in loyalty program

 

Omnichannel-2

Turn customer insights into engagement

By unifying customer data both online and offline you gain a shared view across channels – unlocking growth potential. Give store staff direct access to your customer loyalty data, track performance across stores, and create a truly personal customer experience.

    • Recruit new members, marked as registered in actual store​
    • Find existing members and enhance quality of first party data​
    • Gather consents​
    • View and redeem reward vouchers and promotions​
    • View history of all transactions regardless of location or channel​
Onsite 2.2

Recruit and engage onsite

Leverage your e-commerce site to convert casual visitors into loyal fans.

    • Use dynamic pop-ups and banners for membership sign-ups, consent collection, and targeted campaigns.
    • Leverage referral marketing to drive word-of-mouth and amplify brand reach.
    • Increase loyalty by showing points and personal promotions on ‘My Pages’.
conncetedrecommendations (3)

Keep customers engaged from click to conversion

Make product discovery seamless from first click to final purchase. Driven by AI-powered relevance, our connected product recommendations link every touchpoint—email, onsite, app, and beyond—so your customers always see the products that matter most.​

  • Seamless discovery from click to purchase.
  • Connect every touchpoints across email, onsite, app, and beyond.
  • AI-powered relevance that keeps customers engaged.

Tailored exclusively for Retail

customer_analytics
Customer analytics
Collect and analyze data related to average purchase, average receipt, frequency of visits, and frequency of purchases.
Tailor_the_offering_to_the_customer
Customer journeys
Leverage stores and e-com to create unified experiences that drive engagement and increase sales.
membership_levels
In store enagement
Having customer profile data at the fingertips of your store staff unlocks hidden gems that create loyalty and retention.
Customized_rewards
Unifed rewards
Remind shoppers to make use of their perks to drive engagement and loyalty.
Omnichannel-3

Simplicity with E-com and POS Integrations

Unlock the power of omnichannel experiences by connecting your existing Point of Sales (POS) and integrating the data. Or take a shortcut and leverage our POS accelerator as the fastest route to empower your store staff to drive customer loyalty.

What omnichannel engagement can do for brands

70%
conversion rate for new members
Jack & Jones
24.6%
increase in average purchase
Samsøe/Samsøe
300%
increase in customer engagement
Power A/S

Curious about omnichannel engagement?

Leverage your customer engagement through omnichannel

Inspiring guides