Frequently asked questions
How can I manage loyalty through Voyado?
– The entire platform is built and designed for you to be able to manage loyalty. You can work with detailed segmentation to create personal communication through email and sms – either manually or in marketing automation flows. Create gamification campaigns and work with membership levels in your loyalty program just to mention a few things.
Why is loyalty management important?
– Because loyal customers will make you money! The oldie but goodie “80 percent of your business comes from 20 percent of your customers” is still true. So you see, that’s why you need to take care of these valuable customers!
What is customer loyalty management?
– Loyalty management includes the strategies, tools, and different tactics your business needs in order to acquire, retain and engage your customers. Loyalty management allows your brand to find the right customers, then take care of them in the right manner – through benefits, experiences, events, and rewards, etcetera, to build long-lasting relationships.