The integration facilitates the direct collection and management of ratings and reviews from online and physical stores.
Voyado is pleased to introduce a new, easy-to-implement backend integration with Lipscore, one of the leading solutions for gathering and using ratings and reviews. This integration facilitates the direct collection and management of ratings and reviews from your online and physical stores via the Voyado platform.
Ratings and reviews are most commonly used for online stores. Today, more brands are using the opportunities to gather feedback on their products and in-store experience.
Launching now, customer reviews and ratings of products or service levels, whether online or in-store, are instantly incorporated into Voyado Engage. This feedback data from Lipscore can then be utilized in Voyado Engage and allows for the segmentation of customers based on their reviews, ratings, and other relevant data, enabling targeted communication.
Interact with your customers and automatically act on the collected reviews through Marketing Automation by rewarding them with a personal discount or points or emailing them to follow up on their actions.
Read more about the feature here and book up a more in-depth session here.
For more information, please contact:
Sara Backsell, Voyado PR & Communications Manager, at sara.backsell@voyado.com or +46(0)76-288 56 15.
About Voyado
Voyado is a SaaS company helping retail brands create hyper-relevant shopping experiences, increase customer loyalty and drive business growth. Their AI-powered customer experience cloud includes a product discovery engine with deep product knowledge to predict and respond to visitors’ intentions on e-commerce websites, and a multichannel marketing platform that offers invaluable insights and campaign tools for delivering automated and personalized shopping experiences.
Headquartered in Stockholm, Sweden, the company has more than 300 employees around Northern Europe, growing rapidly with customers around the world.
Voyado makes brands easy to love.
We love all things customer and product data, and would love to chat about your brand’s individual challenges, and how our solutions can help.
