Every review your customers write is a signal about the product, their experience, what they’re likely to do next. With Ratings & Reviews built natively into Voyado, those signals flow directly into customer profiles, marketing automation flows, and your product pages.
On a product page, shoppers decide in seconds.
Show them reviews that are easy to read and easy to trust: verified buyer badges, star ratings, top reviews up front, and an AI summary.
Mark reviews from real buyers. Shoppers trust them more.
No one reads twenty reviews. A short AI summary gives the main point in one sentence.
Reviews are translated automatically, so a review written in Swedish helps a shopper in Germany.
“A key strength for us is that Voyado, unlike our old ratings and reviews solution, connects reviews to purchases made in our physical stores – not just online. Combined with our other CRM data, that makes it much easier to scale review collection and communicate more relevantly with our customers.”
– Frank Jonassen, IT Manager at Megaflis
Review requests are part of your existing marketing automation. Send them after delivery, after a loyalty milestone, or in a post-purchase journey.
Ask right after a good buying experience, when customers are most likely to answer.
Each request includes the product from the purchase, so it feels relevant, not generic.
Collect reviews where shoppers already are. No redirect, no separate tool.
AI approves the clearly legitimate reviews and flags the unclear ones. Reviews go live faster, and your team only looks at the few that need a person.
Most reviews are approved automatically. You only see the ones that need a judgment call.
See status, flagged reviews, and publishing history in one place.
Reply to reviews directly in Voyado.
See rating distribution, review volume by product, and sentiment trends in the same place as your customer and campaign data. Spot a spike in negative reviews and trace it back to a launch.
See which products have plenty of reviews and which don’t. Thin coverage can hold back sales.
Find your best- and lowest-rated products. Use it to improve product pages, promotions, and assortment.
Product pages and customer data sit in one place, so the connections show up.
In Voyado, a review is data in the customer profile. Filter customers by what they’ve written, start flows from review events, and connect reviews to loyalty.
Book a walkthrough with a member of our team to talk through your current set up, challenges and the additional value Voyado can drive for your business.
Voyado brings together native omnichannel loyalty and agentic AI to power personalized one-to-one communication that grows customer lifetime value.
