Retail CRM

The CRM purpose-built for e-commerce

Voyado Engage unifies first-party shopper data and powers AI-driven email, SMS, and loyalty journeys that grow basket size, repeat rate, and margin—no heavy discounting needed.

Take a tour

Play with our interactive product tour.

Customer data

Customer data

Combining all your data in one place lets you create tailored experiences for every shopper—putting the power of great marketing in your hands.

Campaign management

Campaign management

Create 360° campaigns across email, social, SMS and more. Personalise, test and optimise to your heart’s content for richer customer experiences and higher conversions.

Insights reports

Insights & reports

Ready-made, customisable reports surface trends in real time so you can act fast and understand customers better.

Onsite messeging

Onsite messaging

Convert and engage visitors right on your e-commerce site with sign-up prompts and member-only offers.

Marketing automation

Retail marketing automation

From post-purchase flows to birthday surprises, automations maximise revenue around the clock.

Loyalty retention

Loyalty & retention

A well-designed loyalty programme drives repeat business and higher lifetime value—Voyado makes it simple.

Brands using our CRM have seen:

27%

conversion increase

215%

more transactions

115%

higher revenue

cc_web_bymalenebirger2-min

”By testing and changing, open rates have gone up hugely and the sales numbers have increased.”

Laufey Lúðvíksdóttir, CRM and Loyalty Specialist at By Malene Birger

Is Voyado CRM right for you?