Retail CRM

The CRM purpose-built for e-commerce

Voyado Engage unifies first-party shopper data and powers AI-driven email, SMS, and loyalty journeys that grow basket size, repeat rate, and margin—no heavy discounting needed.

Volg een rondleiding

Play with our interactive product tour.

Klantgegevens

Klantgegevens

Combining all your data in one place lets you create tailored experiences for every shopper—putting the power of great marketing in your hands.

Campagnebeheer

Campagnebeheer

Create 360° campaigns across email, social, SMS and more. Personalise, test and optimise to your heart’s content for richer customer experiences and higher conversions.

Insights reports

Inzichten en rapporten

Ready-made, customisable reports surface trends in real time so you can act fast and understand customers better.

Onsite messeging

Berichten op de website

Convert and engage visitors right on your e-commerce site with sign-up prompts and member-only offers.

Marketingautomatisering

Marketingautomatisering voor de detailhandel

From post-purchase flows to birthday surprises, automations maximise revenue around the clock.

Loyalty retention

Loyaliteit en klantenbinding

A well-designed loyalty programme drives repeat business and higher lifetime value—Voyado makes it simple.

Brands using our CRM have seen:

27%

stijging van het conversiepercentage

215%

meer transacties

115%

hogere omzet

cc_web_bymalenebirger2-min

”By testing and changing, open rates have gone up hugely and the sales numbers have increased.”

Laufey Lúðvíksdóttir, CRM and Loyalty Specialist at By Malene Birger

Is Voyado CRM right for you?