E-commerce leaders reveal 2026 priorities Explore the findings.
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Customer engagement

Drive traffic and grow engagement across channels

Unify online and in-store experiences to boost loyalty. Powered by Agentic AI that is designed to improve decisions and results, not just speed, it helps you move from reactive campaigns to proactive engagement and stronger outcomes.

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Go from reacting to leading with Agentic AI

Agentic AI that doesn’t just analyze behavior, it acts automatically and intelligently, so you can move from reactive to proactive with ease.
Simplify workflows and planning
Get expert-level guidance
Optimize for improved outcomes

Personalization from anonymous visitor to loyal customer

Connect anonymous and known visitors in one structured first-party data model that powers smarter personalization and automation from the first interaction.

Launch powerful omnichannel automations in minutes

Leverage agentic AI to identify and build automations optimized to convert. Deliver personalized journeys in minutes and scale seamlessly across markets.

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True omnichannel loyalty

Built on in-store connections

Every interaction counts toward loyalty—whether it happens in store or online. With native loyalty capabilities and logic, customers can earn points, progress through tiers, and receive rewards seamlessly across channels, without friction or inconsistency. The result is a smoother customer experience that keeps customers coming back more often, and over time.

Retailers using Voyado have seen:

27%
conversion increase
215%
more transactions
115%
higher revenue

Segment, target, launch. All within a few clicks.

Turn product interest into revenue with product affinity campaigns

Let AI analyze purchase behavior and build real-time affinity segments for you
—no code, no guesswork.

Orchestrate every step of the journey for customized experiences

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In Store
Advertising
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Onsite messaging
App Push
  • Create highly relevant emails powered by real-time customer data, AI-driven content, and automated journeys that adapt to each shopper’s behavior. At scale and across markets.

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  • Reach customers instantly with timely, personalized messages that cut through the noise. From order updates to offers that drive immediate action and store or online visits.

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  • Connect insights to the physical store with personalized offers, loyalty interactions, and recommendations that make every visit feel relevant and rewarding.

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    In Store
  • By syncing real-time customer segments to channels like Meta, Google and TikTok, you can create high-performing lookalike audiences and precision re-targeting.

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    Advertising
  • Keep your brand top of mind by delivering loyalty cards, offers, and rewards directly to customers’ mobile wallets. Always accessible, always up to date.

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    Digital Wallet (1)
  • Guide shoppers in real time with personalized messages across the site. From nudges and reminders to offers and content that increase conversion without disrupting the experience.

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    Onsite messaging
  • Use customer segments and loyalty status to power real-time, personalized app push messaging.

    App Push
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Prove the impact of your strategy

Analytics that empowers you, not overwhelms you

See how your campaigns, customer base, sales, and loyalty program connect. Track CLV and how it changes over time, see how customers move between stages, understand what drives repeat purchases, and turn insights into smarter decisions — and decisions into growth.

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