Smarter product discovery. Real-time personalization. A new insights experience for even better engagement actions. This month’s updates bring a new level of intelligence and coordination across search, recommendations, and engagement. Built to adapt faster, perform better, and give you clearer answers.
30 March 2026
Most visitors to your site are anonymous and that’s been a blind spot for personalization.
Until now, personalization has mainly relied on historical data, meaning new shoppers have often experienced a more general version of your site. Relevant, but not always responsive to what’s happening in the moment. This is where in-session personalization comes in.
Real-time personalization is now live across search and product listings.
The moment a shopper interacts with your site—a click, a search, a product page visit—what they see next adjusts to reflect it. Not based on a segment they were placed in last month, but on what they’re doing right now.
For anonymous visitors, this means the site starts learning from the very first interaction and keeps adapting as they explore—creating a more relevant and engaging onsite experience from the start.
The result: faster discovery, more relevant experiences and more reasons to come back.
Learn more about in-session personalization.
There’s always been a gap between what shoppers do on your site and what your campaigns know about it. Connected recommendations closes it.
Voyado Elevate captures what shoppers browse, search, and interact with on your site — and now that signal flows directly into the campaigns and journeys you build in Voyado Engage. So every abandoned cart email, back-in-stock nudge, and post-purchase moment is working with the full picture, not half of it.
No manual data work. No briefing another team. Just the right product, in front of the right person, at the right time.
The moments that matter:
Two recommendation types available now; Top seller products and Contextual products, with more on the way.
Configure, test, and optimise everything from one place, without switching tools or involving another team.
Read more about it.
We’re excited to introduce a completely new analytics experience in Voyado Engage, designed to give you a clearer view of how your communication, customer base, sales, and loyalty truly connect.
First up is the Communication dashboard. Throughout the spring, we’ll gradually roll out additional dashboards for Sales, Customer Base, and Loyalty, providing a completely new analytics experience.
How to get access:
Simply log into your Voyado Engage environment and head over to the existing send-out reports to enable the new analytics experience.
Want to learn more? Click the link below to access HelpCenter articles, or simply log in to your Voyado Engage environment and start exploring!
We’ve just launched a major evolution of Add-to-Cart recommendations in Voyado Elevate:
This isn’t a simple rules upgrade. It’s a purpose-built machine learning model trained on each store’s real customer behavior and unique assortment structure. Every store now gets its own model that continuously adapts to co-purchase patterns, interaction signals, and product relationships as live data flows in.
This is part of our long-term vision to build a unified retail-trained intelligence layer across product discovery where search, landing pages, and recommendations all share the same advanced signal orchestration framework.
And the results speak for themselves:
Outnorth, one of Scandinavia’s leading outdoor retailers, saw the following improvements after their site-specific model was trained:
+15% increase in click-through rate (CTR)
+34% increase in total purchases
+23% revenue growth
Smarter suggestions, faster adaptation, real results.
Learn more: Add-to-cart intelligence in Voyado Elevate
Voyado Elevate is built to handle the heavy lifting: automatic ranking, personalization, and optimization running in the background so your team doesn’t have to. But when a seasonal moment hits or a campaign needs to land just right across your markets, you want the flexibility to shape how it looks and feels, and the control to make sure it happens at the right time, everywhere it needs to.
That’s what this gives you.
Merchandisers can position content like slices and retail media ads where they want on pages, and schedule the pages to go live across markets and campaigns, well in advance. Map out a seasonal push, set content to go live and then when to expire per market, and arrange page layouts in ways that reflect your brand rather than a default template.
It’s not about managing every detail manually. It’s about having the control when you want it, so a campaign rolls out consistently across regions without last-minute coordination or market-by-market scrambling.
Learn all about slice positioning and page scheduling.
We’ve shipped improvements to how search understands and ranks results — most impactful for sites with multilingual audiences or broad content catalogs.
Content search is now more consistent and predictable:
Multilingual search now stays in its lane. A new Semantic Collision Guard prevents fallback language interpretation from overriding a confident match in the shopper’s primary language:
No action needed on your end.
We’re making automations easier to manage and more responsive to real customer behavior. You can now schedule automations to start and stop automatically. That means you can plan ahead for launches, campaigns, and time-sensitive activities, without needing to manually turn things on or off. It reduces operational overhead, minimizes risk, and ensures everything runs exactly when it should.
At the same time, automations can instantly act on opt-ins and opt-outs. When a customer updates their preferences, your flows respond in real time. No delays, no workarounds. The result is automation that’s more reliable, more flexible, and fully aligned with the moments that matter, helping you move faster while staying compliant and relevant.
Easily share a live preview of your email with teammates and stakeholders — no screenshots or exports needed. Send a link for quick feedback, use it in approval flows, or open it on your phone. This makes collaboration smoother, speeds up proofing, and helps you catch issues earlier.
Applicable for Email Design Studio
Most teams know their automations are working, but proving their impact, and knowing where to double down, often requires manual work or data from multiple tools. With the automation performance dashboard, that changes.
You can now see a unified view of the total revenue your automations generate, directly in Voyado Engage. No exports, no spreadsheets, no guesswork. Just a clear, reliable picture of the value your automation program is driving. This gives you the confidence to prioritize what works, optimize what doesn’t, and make smarter decisions backed by data. This is just the first step toward a broader, more complete view of automation performance.
See how retailers like yours use AI-powered customer engagement, product discovery, and loyalty to grow revenue — tailored to your business, not a generic walkthrough.
