August product updates and highlights

Engage

Introducing a new integration with Vipps Benefits

We’re excited to announce our latest integration with Vipps, Norway’s leading mobile payment app, trusted by 3 million users—about 75% of the market! The integration between Voyado Engage and Vipps brings you two powerful features: Vipps Log-in and Vipps Benefits (Fordeler).

Vipps Log-in offers a seamless way to identify, register, and onboard customers in physical stores using the Vipps app. At checkout, customers simply scan a QR code in their Vipps app. Once scanned, their phone number is instantly retrieved and displayed, creating a new contact in Voyado Engage via the POS integration. This triggers an automated process, asking the customer via a Vipps app push notification to share their data and consent.

Vipps Benefits

The Vipps app provides customers with a comprehensive overview of their active memberships and the benefits they can access, such as vouchers, promotions, and points from Voyado Engage. Customers can also discover and join new loyalty programs, either through merchant websites or directly within the app, and easily activate these benefits during purchases.

Leverage the integration to enhance the visibility of your loyalty program in the Vipps app, engage with your customers, and attract new sign-ups!

Click here for detailed documentation

Reduce returns and enhance the customer journey

Inretrn (formerly known as Easycom) helps global retailers to automate the process of item returns – both to reduce the number of returns and make returns management more efficient, with increased profitability and sustainability in focus.

This integration connects Inretrn with the powerful automation and segmentation abilities in Voyado Engage, allowing retailers to close the loop and interact with the customer during the whole transaction lifecycle – from purchase to return.

Sync data and expand your filtering possibilities

• Add profitability and return behavior insights as new segmentation capabilities
• Access your customer’s returns history directly in Voyado Engage

Set up brand building activities and enhance the customer journey

• Expand customer communication, brand building activities and re-conversion with new data and events triggers.
• Enrich your after-sales communication

Read more about setup and configuration here

Elevate

Improve your Storefront integration using Templates in Storefront API

For developers working in e-commerce teams with extensive catalogues and many product categories, managing large amounts of data from API requests can be challenging. When dealing with complex products with numerous variants, the amount of data returned can be overwhelming.

That’s why we’re thrilled to introduce Templates in the Storefront API! This exciting new feature lets you choose exactly what data you want in your API responses, perfectly tailored to your needs.

The results? Customers already estimate up to 80% less data in their responses, making their sites faster and more efficient. Get ready for a smoother, more joyful experience!

Elevate deepens its product intelligence by the minute

Over the past year, Elevate’s product intelligence has evolved and expanded significantly, delivering smarter, more powerful results than ever before. One clear sign of our progress is the significant expansion in product types. Over the past year, we’ve boosted our support by 32.5% from June to June. With every new product type, Elevate’s intelligence sharpens, driving a 39% growth in product-related terms in English alone.

But we’re not stopping at English! We’re expanding our vocabulary and have technical support for 25 languages, with English as the default.

These advancements underscore our commitment to continually enhancing Elevate’s product intelligence, ensuring more accurate and relevant search results and recommendations for your shoppers.