Voyado CXP features

Design journeys through the customer lifecycle and send messages to the right people at the right moment – with virtually no effort.

• Create emails and texts that send themselves
• Acquire, retain, and grow your customer base
• Grow e-com and retail sales without growing the workload

The customer data platform (CDP) is the heart of Voyado. Why? It’s where you collect and store all the data on your customers, so you can understand them better and deliver relevant experiences.

• Avoid sending non-personalized communication
• Create segments in real-time
• Predict customer behavior and act on it

Handle everything that has to do with your loyalty program: rewards, gamification, and membership levels, to make sure your customers come back. Again and again.

• Build strong customer relationships
• Improve upselling and cross-selling
• Increase sales online and in-store

This is where you create, send, test, and optimize your communication to make sure it’s top-notch – and loved by your customers.

• Create dynamic and hyper-segmented emails
• Reach the right audience with Google and Facebook Lookalikes
• A/B test content to see what works

Based on data and results, you’ll get tailored reports with everything from email performance to how well you’re doing on recruiting members.

• Get in-depth details about customer behaviors
• Analyze what works and what needs improvement
• Optimize the entire organization to increase sales, both online and in-store