Voyado CXP features

A powerful CXP for retail and e-commerce

Want to create personalized and relevant communication with all of your customers? Voyado’s customer experience platform is just what you need.

 

 

Show me the features

Marketing automation

Design journeys through the customer lifecycle and send messages to the right people at the right moment – with virtually no effort.

  • Create emails and texts that send themselves
  • Acquire, retain, and grow your customer base
  • Grow e-com and retail sales without growing the workload

Customer data platform

The customer data platform (CDP) is the heart of Voyado. Why? It’s where you collect and store all the data on your customers, so you can understand them better and deliver relevant experiences.

  • Avoid sending non-personalized communication
  • Create segments in real-time
  • Predict customer behavior and act on it

Loyalty & retention

Handle everything that has to do with your loyalty program: rewards, gamification, and membership levels, to make sure your customers come back. Again and again.

  • Build strong customer relationships
  • Improve upselling and cross-selling
  • Increase sales online and in-store

Campaign management

This is where you create, send, test, and optimize your communication to make sure it’s top-notch – and loved by your customers.

  • Create dynamic and hyper-segmented emails
  • Reach the right audience with Google and Facebook Lookalikes
  • A/B test content to see what works

Insights & reports

Based on data and results, you’ll get tailored reports with everything from email performance to how well you’re doing on recruiting members.

  • Get in-depth details about customer behaviors
  • Analyze what works and what needs improvement
  • Optimize the entire organization to increase sales, both online and in-store

Level up your knowledge

Our resources page is where you’ll learn clever new things to help grow your business. Check out the blog, download a free guide, or sign up for a webinar!

Discover how you can boost your business!

Voyado’s Customer Experience Platform includes all the features you need to create personalized one-to-one communication with your end-customers.

  • Easy to use
  • Data insights from your customers behaviour
  • AI-powered features to grow your business
  • Create customer journeys with marketing automation

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