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Voyado secures international growth – announces partnership with Verdane

Avensia and Voyado drive fashion e-commerce success with AI-powered visitor intent technology

Gamifiera

Gamifiy the customer experience and understand your loyal customers' interests with integrated data from Voyado and Gamifiera.

Dixa

Create highly-personalized service experiences that increase customer loyalty with integrated data from Voyado and Dixa.

Elevate Sub-processors

E-commerce marketing automation

Voyado ranks 14th among 50 SaaS companies

CGI and Voyado Recognize Strategic Value of New Partnership

Voyado and commercetools join forces to deliver radically smarter merchandising

Engage

“A strong membership community is a business-critical advantage in today's economy”

Kodexe and Voyado - a strategic alliance for modern e-commerce

Voyado Elevate and Centra Partner to Provide Solutions for Global Brands

Voyado Elevate and 3bits Join Forces in an Enterprising Union

Voyado commits to the "Email Expiration Date" initiative

Engage

Customer communication for Black Week started earlier this year - with increased volumes

Onsite messaging

Clas Ohlson choose Elevate to improve the customer experience online

New seamless integration with Shopify to boost customer loyalty for retailers

Varner strengthens their commitment to long-term customer loyalty

Voyado acquires Apptus

Legal

MOS MOSH takes the next step in loyalty together with Voyado

We proudly welcome Danish fashion brand MOS MOSH to Voyado. Not only do they create fashion that lasts – they do it with heart and by staying true to their principles in their quest for a better future for our planet.

Voyado acquires ReDeal operations

Sellpy chooses Voyado for continuous growth

Elevate

Haglöfs chooses Voyado as their CXP

Retail giant Lindex joins Voyado

Posts

Emerging e-commerce trends in 2022 and the future

The e-commerce world has always been competitive, but the last year we can see it rapidly increasing with new e-commerce sites launching every day. In order to stay ahead of the competition, e-commerce trends need to be constantly monitored and addressed. By reacting to trends, you can drive your e-commerce…

Upcoming sustainability regulations impacting retail & e-commerce

In 2024 and beyond, there will be more regulations that will impact the retail and e-commerce sectors. We know there is a lot to keep track of, and it can feel overwhelming. However, it’s critical to keep up with the new laws and regulations. This helps you avoid fines and…

Bygghemma group redesigns its web stores using AI

The Nordic region's largest online provider of home improvement products, Bygghemma Group, reinforces the focus on artificial intelligence to manage its stores' 400,000 products, 120 million visits, and 1.7 million orders per year.

Stay on top of legal updates and succeed without third-party cookies in e-commerce and retail

At this stage, it feels like the removal of third-party cookies, Schrems II, GDPR regulations, and new data regulations are all over the place. It can be hard to keep up, so this blog post is here to help you out! Read along about the latest legal updates, the removal…

3 ways to improve onsite personalization

What’s the biggest, most well-known “secret” in e-commerce marketing? Make people know, like, and trust you. The problem? Making people know, like, and trust you either takes a long time or costs a lot of money. Also, it’s not very actionable advice. What would you say if we told you…

What you need to know about e-commerce merchandising

e-commerce retailers, just as much as brick-and-mortar stores, need to create an atmosphere on e-commerce sites that makes customers stay on the site and order products. Ultimately, you need to make your products real before your customers ever touch them.

How Covid-19 affected e-commerce in Sweden

March 11, 2020, the day that the World Health Organization declared Covid-19 a pandemic. On the same day, the first deaths from the disease were reported in Sweden. Since then, everyday life for many Swedes has been turned upside down. Job situations have changed, social distancing and the constant worry…

E-commerce platforms vs Best-Of-Breed

E-commerce platforms today need to keep their head above the water to survive in this fast-growing industry. Some are considered best-of-breed. Read about what sets them apart.

A Merchandiser’s guide to exceptional online shopping experiences

Welcome to the world of e-commerce merchandising! In today's digital landscape, where online shopping has become the norm, mastering the art of e-commerce merchandising is essential for driving sales, captivating customers, and building a successful online brand. So, whether you're a seasoned e-commerce professional or just starting in the online…

6 ways to reduce returns

Returns are one of the retail industry's biggest challenges, both online and in-store. Each return is a failed affair, both for the company and the customer. Not only is it expensive for the company: returns have a hugely negative impact on the environment.

3 brands that succeed with marketing automation

By using marketing automation in your organization, good things like lower costs, higher revenue, and improved productivity can happen. Still, considering if this is for you? Get a sneak peek at how By Malene Birger, Polarn O. Pyret, and Panduro use marketing automation to grow their businesses. And hey, download…

Machine learning and AI in e-commerce - the future of online shopping

When you launched your e-commerce site, your first thought was probably not that you will be working side-by-side with robots one day, or? Well, that day is here for sure, and it is here to stay. The robots are here in the form of AI and ML. What do AI…

Shopping behaviors in 2020 – Insights from the Voyado Index

Our yearly Index report is something we take pride in. A lot of retailers really appreciate this report, which is based on purchase data from five million active customers! We want to share this information with as many as possible, so here is the full report on shopping behaviors 2020.

10 Ways Covid-19 Affects e-commerce Growth in Europe

It was on March 11, 2020, that the World Health Organization declared Covid-19 a pandemic. Since then, the world has been turned upside down. There have been (and still are) lockdowns and curfews in several European countries. Job situations have changed, social distancing is a must, and on top of…

What the iOS 15 update will mean for email marketing

Worried about the Mail Privacy Protection update? It has been written about as the “death of emails”, but that is not the case at all. We call it a new beginning – a beginning of you being forced to segment, be relevant, and personal in your emails to increase the…

Why omnichannel is important

Omnichannel customers have a 30% higher lifetime value than those who shop in only one channel. This is just one of the many reasons not to miss the train and improve the omni-experience for your customers. Read below why retailers often have omnichannel efforts as a top priority for their…

Holiday Online Shopping Trends 2021

2021’s end-of-year holiday shopping season is here. During the 2020 holidays at this time, people around the world were restricted in their ways of buying holiday gifts for loved ones, and the same may apply this year. So both businesses and consumers will still have to make a lot of…

How is Generation Z shopping?

Generation Z, what do we know about them? Who are they? What are their shopping habits? In this article, we’re going to dive into Generation Z’s world and learn more about them and the new era we’re entering. The future purchasing power is in the hands of the Millennials and…

Retail loyalty program – a comprehensive example and concrete tips

No one can argue with the fact that a retail loyalty program is one of the most effective ways to reach customer loyalty. With that said, you can’t just whop up a loyalty program in a heartbeat and think it’s going to work. You need strategies, knowledge about your customers,…

The retailer's guide to conversational marketing

Mastering conversational marketing is your ticket to creating unforgettable customer experiences. By integrating tools like chatbots, messaging apps, and personalized email campaigns, retailers can connect with customers in real time, build stronger relationships, and increase sales.

Shopping behaviors in 2021 – e-com and retail customers spend 28% more in 2021

The Voyado Index has become a very important report for e-com and retail businesses to benchmark their numbers. This year is no different! This Voyado Index is based on aggregated and anonymous data from 16 million purchase occasions – comparing shopping behavior from January 1st to March 31st 2020 to…

Increase DIY e-commerce Sales with these 9 Tips

Want to level up your DIY e-commerce business, but have run low on ideas? We have you covered. Here are 9 different ideas will help you take your e-commerce to the next level and beyond.

Avoid these 5 common mistakes retailers make

In this blog post, we outline a few common pitfalls. Since 2005, we have been working to create the best CXP for omnichannel retailers, but let us be honest, we have found ourselves in, and climbed our way out of many of these pitfalls along the way. So, we are…

Best practices against Artificial Inflation of Traffic (AIT)

It’s always important to stay informed about how fraud can take shape and potentially harm your business. And by taking a few simple security measures, you can ensure continued security and smooth operations.

The circular economy in the fashion industry

The clothes we wear are an expression of who we are. They're a significant part of our daily lives. However, consumers are also increasingly concerned with sustainability in the fashion industry. Research by Simon Kucher & Partners found that around 63% of shoppers have made changes to be more sustainable…

Staying competitive: 5 focus areas for retailers during times of economic uncertainty

In times of economic downturns, businesses need to examine every aspect of their operations. This article highlights five important areas on which businesses should focus their efforts.

Love Generation 2023 – here's what you missed

Love Generation is Voyado's flagship event, this time hosted in Stockholm, Sweden, in September 2023. Did you miss out? We have you covered - keep on reading as we recap the juiciest bits from the presentations held by leading experts such as Felix Kruth at Voyado, Eva Karlsson, CEO at…

Shopping behaviour stats all retailers should know in 2023

Meet the brand-new Voyado shopping index—a report that covers how consumers behave in today's world of all-time-high inflation, increased cost of living, and the remnants of a pandemic. Where do they shop, how do they spend their money, and what do they expect from brands? Read this blog post for…

How to use a CXP – segmentation and building customer experiences

A Customer Experience Platform is a must have for e-com and retail businesses – because the customer experiences you provide is crucial in order to grow! But what does it do, and what kind of experiences can you provide through a CXP? Keep reading and you’ll find out!

Take the fast lane to stress-free A/B testing

To maximize the outcome of your marketing, you need actionable insights into what your target audience wants and responds to. One widespread tool to gain these insights is A/B testing our communications. Finding ways to work efficiently and smartly to stay ahead would be best. Can AI make your life…

How to improve retail customer experience and the importance of it

Your products are great, you might have cool influencers to promote them, and you are getting a lot of traffic from new customers to your site or store. So, you might sit back and relax and think your brand is hyped enough to take care of business from now on,…

10 ways to enhance your e-commerce SEO

Want to boost your e-commerce site? It's not just about keywords and meta tags—top-notch user experience is key for improving search rankings. Search engines favor sites that engage and build trust with users. In this post, we'll cover 10 strategies that blend SEO with UX to help attract more traffic…

10 Tips to Optimise Your Beauty e-commerce

Want to level up your beauty e-commerce business, but have run low on ideas? We have you covered. Here are 10 different ideas will help you take your e-commerce to the next level and beyond. From building the perfect product page - to involving your customers to share their thoughts…

Optimize your marketing to reach each generation

One of the most important things to consider when it comes to marketing to each generation is segmentation and how purchase behavior and preferences vary by generation. There are a lot of stereotypes out there; older people don’t shop online, young people return most of their purchases etc. But what…

Love Generation 2024: Key takeaways

At Voyado's Love Generation event at Berns in Stockholm, we were thrilled to welcome a full house of retail and e-commerce professionals. The day was packed with networking, inspiration, and fresh ideas, leaving everyone energized and ready to tackle the next big challenges.

Transform your e-commerce with AI search and product recommendations

AI is reshaping search and product recommendations—making them smarter, faster, and more personalized. By understanding what customers want and predicting what they’ll need next, AI guides them to exactly the right products. Discover how this technology is redefining e-commerce and enhancing the overall shopping experience.

5 unique ways to build customer loyalty for retailers

Every retailer wants it, and the majority has some sort of plan to build customer loyalty. And to be honest, there is a lot of talking and writing about how to reach loyalty that is pretty much all the same. That’s why we've gathered the best strategies to build customer…

Referral marketing: Everything you need to know

Picture this: your customers become your most enthusiastic advocates, spreading the word about your business, and creating a positive ripple effect that expands your fan base. Sounds too good to be true? It's not. It's referral marketing. In this blog post, we’ll cover everything you need to know about this…

10 Online merchandising strategies that can increase your sales

Merchandising is the key to success in e-commerce. The right online merchandising strategy can boost your sales, engage your shoppers and guide them towards exciting products. Here’s a list of 10 effective online merchandising strategies to use today:

Home decoration e-commerce: 9 tips to boost your site

Online shopping behaviors have truly changed during the last years. Today, most things are ordered online, Home decoration is no exception. In this article we give 9 tips aimed at home decoration retailers to help your online business grow and follow trends.

The importance of Site search

We have previously talked about the importance of Site navigation. As we mentioned in that blog post, it's essential to include a search in your navigation bar. According to Forrester, 43% of site visitors go immediately to the search box. The importance of Site search - this is what this…

7 ways to prepare your e-commerce for Black Week 2024

With Black Week around the corner, it’s time to give your online store a little extra love. Shoppers will be searching for the best deals, so ensuring they can easily find what they want is crucial. From fine-tuning your site search to optimizing product recommendations, delivering a smooth shopping experience…

See how your sales data compares

Want to see how your data compares to average figures across the industry? Check out the stats in this post to see where your numbers land. We gathered data across Health and Beauty, DIY and Home Improvement and Fashion and put it together so you can gauge how your brand…

Customer cases

How By Malene Birger increased full-price shoppers by 109% using an onboarding automation

Founded in 2003, By Malene Birger is a Danish fashion brand devoted to the contemporary bohemian style – delivering long-lasting investment pieces with a conscious approach. By Malene Birger is a renowned name on the international fashion scene and is being sold online and in stores worldwide.

How POWER A/S grew customer engagement by 300%

Discover how POWER A/S, a leading electronics retailer in the Nordics, transformed its approach to customer retention and loyalty. Through data-driven strategies and innovative automations with Voyado, POWER increased engagement by 300%, reactivated inactive members leading to an increase in retention and revenue.

Fast and easy upgrade to cloud-based Elevate for Bokus.com

Bokus.com is part of Bokusgruppen, the Swedish market leader in book sales across all channels, including bookstores, online and the rapidly growing Bokus Play for audio and e-books. The Bokus.com brand is strong and known to 80% of the Swedish adult population and together with Bokus Play attracts some 40…

Bubbleroom - Scaling up customer retention

Bubbleroom was founded in 2005 as an online fashion retailer and is now one of Scandinavia’s largest e-commerce sites. They have a clear vision of becoming the obvious destination for luxurious, glamorous, and feminine fashion.

Varner capitalises on Elevate across all its companies

Varner is one of the largest and leading omnichannel fashion retailing companies in Scandinavia with several well-known, high-profile brands under its umbrella, including Junkyard, Bik Bok, Cubus, Dressmann, Levi’s Store (Franchise), Carlings and Volt. The company has more than 8,000 employees across some 1,200 stores, with a revenue exceeding €1…

How MQ Marqet increased online sales by 25%

Founded in Sweden, MQ is one of the strongest omni retailers in fashion for both men and women in the Nordics, with a strong focus on sustainability and social responsibility. With 89 stores in Sweden, the company also sells its products on their e-com site, a venture that has shown…

Voyado Elevate & Epinova boost Malorama retailer with AI solution

In a powerhouse alliance, Voyado and Epinova have collaborated to adhere to the needs of Malorama, a leading Norwegian surface treatment supplier. This collaboration has already proven effective for their ecommerce website, Fargerike.

Nordic Nest - A new home

Nordic Nest was founded in 2003 with the ambition to become the go-to place online for customers to find Scandinavian designs for their home. As a pure e-commerce, Nordic Nest has made it a priority to always be customer-focused and to help everyone design a home they can be proud…

AI and automation provide double-digit growth for Brødrene Dahl

When the use of their web shop grew, Brødrene Dahl’s existing search solution could no longer cope with the 30,000-product catalogue. To better service the growing online customer base, Brødrene Dahl initiated a web shop update.

How Björn Borg reached a 5% conversion rate by working with SMS

Björn Borg is a Swedish fashion brand named after the legendary Swedish tennis player, Björn Borg. The brand was founded in 1989 and quickly gained recognition for its distinctive underwear.

AI-powered relevance increases conversions by 10% for Dustin

Letting go of manual rules-based merchandising delivers more relevant search results, improves customer experience and boosts conversions by more than 10%.

Barnas Hus yields higher conversion rate using Elevate

Barnas Hus is the leading provider of baby and children’s clothing and accessories in Norway. Founded in 1993, the company currently negotiates several known brands (Bugaboo, Emmaljunga, Stokke, Babyjogger, BeSafe, Cybex, Maxi-Cosi, BabyBjörn, Philips Avent, and its own brands, Reflex and Yngri) through its chain of 28 physical stores across…

Power: ”90% of all CRM-related sales come from marketing automation”

POWER started its journey in Denmark, where the first store was opened in 2015. Today, the business is blooming in all Nordic countries, with a strong focus on B2B and B2C. The approach is straightforward: to be an electronic retailer for everyone. Every purchase should be a positive experience for…

How Happy Angler is improving the customer experience with Voyado CXP

Happy Angler is one of the leading North European fishing stores with fishing products and marine electronics for both beginners and more active fishers. They are operating in four markets – Finland, Sweden, Russia, and one global site. The Happy Angler online store is available in four different languages, and…

Love Stories' new approach to the customer journey

By rejecting the traditional marketing funnel, and instead looking at how the customer journey mirrors the stages of a relationship, Love Stories have succeeded in meeting customers where they are, with the right messaging and a genuinely appealing offering.

How Adlibris is using AI to power sales growth of up to 49%

Machine learning and continuous testing across search relevance and product visibility support conversion rates that are three times higher than the market average. Since its launch in 1997 Swedish online book retailer Adlibris has enjoyed astonishing growth. Today, it operates a catalogue that runs beyond 10 million products, serves three…

Dormy increases online conversion by 27% using Elevate

Lars Johansson and Mats Hedlund founded the golf retailing company Dormy in 1994. Together, they brought a great combination of deep product knowledge, marketing, and sales execution. With a clear vision of providing a better golfing experience, what started as a single store venture in Örebro, today has turned into…

MegaFlis strengthens future online shopping with Elevate

The success of Norwegian home supply and improvement retailer Megaflis stems from an idea so simple, yet so very hard to implement. Founded in Oslo in 1997, the company early on learned how to master the craft of negotiating large quantities high quality products, directly from manufacturer, thereby removing the…

How Panduro re-engaged 4% of their churning customers using a “we miss you” automation

Panduro was born through sheer creativity and opened its first store in Denmark in the mid-1950s. Today, Panduro is a market leader in hobby materials in Europe, with an online shop and 103 stores in six countries that offer everything for anyone who loves to create with their hands.

Guides, videos & webinars

On demand webinar: How to prepare for the return rush in January

Black Friday and the holiday shopping season usually tend to break sales records—year after year. With extended return periods, the uncertainty for e-commerce and retailers increases. Although the general return rates are going down on several markets, the expected return rush in January is a fact. And by being well-prepared—you…

"250-584 Studienmaterialien: Symantec Web Protection R1 Technical Specialist - 250-584 Zertifizierungstraining 🆒 Suchen Sie jetzt auf 「 www.itzert.com 」 nach ▷ 250-584 ◁ um den kostenlosen Download zu erhalten 📩250-584 Prüfungsaufgaben"

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