Customer Case
Cykloteket
A new journey
Cykloteket is one of the largest bike chains in Sweden. When it was time to choose a new CRM system to optimize their marketing, Voyado stood out after an extensive review of the major platforms out there. In this interview, Pontus Ericsson, Vice President of Cykloteket talks about the implementation process and support from Voyado. Max Svanberg, Marketing Manager, talks about how their communication, social media, and promotions have become more personalized and how much time they save with their new marketing automations.
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Read as many customer success stories that you want – they’re all different.
Scaling up customer retention
When it was time to work in a more personal way with their customers, Bubbleroom’s team knew they needed to implement a new CDXP platform. The choice landed on Voyado because of its user-friendliness, anyone in their organization could go in and learn it in a matter of hours.
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Expanding into new markets
Before Voyado, Soft Goat had a complex CRM system where even the simplest tasks were very time consuming. “[…]We knew we needed a new platform that could serve all our marketing needs while also being user friendly.”
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Increasing full price shoppers
“Everything is easier now! We can be super flexible and come up with ideas in the morning and act on them the same day. That would’ve taken several days before.”
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A sustainable solution
“With the growth of Didriksons e-commerce, one thing we knew, was that we needed to communicate with our customers in a personal way. If we didn’t, we would risk losing them”…
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A new home
“Voyados’ user-friendliness was really appealing, as anyone in our organization could go in and use it. The structure of Voyado has been really well thought out and planned, with the user in mind. You can quickly connect marketing automation with emails and follow up and act on results”
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A new addition
Leading children’s retailer Polarn O. Pyret is strenghtening their customer relationships with Voyado.
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Boosting their customer experience
Read about how Vitaminstore saw a 50% increase in email campaign revenue in less than 2 months after implementing Voyado.
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Cykloteket
Cykloteket is one of the largest retail chains in Sweden for cyclist. When it was time to choose a new CRM system to optimize their marketing, Voyado stood out after an extensive review of the major platforms out there.
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Enhancing their performance
How Hälsokraft grew their loyalty program while at the same time reduced member recruitment cost by 85%
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Everything changes
How NetOnNet doubled their conversion rates in one year with the help of Voyado.
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Kjell & Company
Watch this video to hear all about Kjell&Co’s journey with Voyado and how they adapted to the Corona virus pandemic by acting quickly. Using marketing automation helped them save both time and resources in a crucial time for any retailer.
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New ecommerce record amidst the coronavirus crisis
Over the years the physical stores have been the focus, while the ecommerce was growing slowly. But things would soon take a turn. With the /../
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The next chapter
How Akademibokhandeln – the Loyalty Program of the Year, transformed their CRM workflow with Voyado.
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The perfect fit
Scorett’s journey to organized data and optimized communication with Voyado.
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